BOOKING OUR SKI ACCOMMODATION

Our accommodation rental rates alter according to the time of the season and the length of stay. If you're looking for a longer term stay please contact us for a quote. Our accommodation is amoungst the best on the mountain in terms of comfort and space but we try to keep our rates competitive.

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BOOKING INFORMATION

PAYMENT INFORMATION

Our ‘per night’ rates are quoted in Canadian dollars and are subject to 5% GST and 7% HST (Canadian Tax). Please note that your booking is made directly with us (the owners).

At the time of booking you pay 25% of the total and the balance is due 45 days prior to your arrival. If you book within 45 days of arrival the full payment is required. Once you have amde your booking you will receive email reminders from direct-vacations (the booking engine) to remind you when your balance payment is due. We will also contact you personally by email.

SECURE ONLINE BOOKING

You can make your booking at any time on this website with a VISA or MASTERCARD payment. Your booking is made directly with us (Rob & Rachael) the owners. For online bookings we use the trusted ‘Allura direct-vacations’ booking system. By clicking on the green ‘BOOK NOW’ button you will be taken directly to the Allura Direct booking engine where you can make a secure online payment. This booking facility is integrated into our website.

If you need technical help when making your booking – Allura direct helpline numbers are displayed throughout the booking process. For ease of mind and if you are not familiar with Allura Direct, you can visit alluradirect.com where you’ll find information about security and booking through this engine. This booking and payment system will completely protect your privacy and you can therefore book with confidence.

SPECIAL OFFERS

IMPORTANT - To take advantage of any special offer please contact us directly by email or phone prior to making your online booking. We will need to set up a special offer on our website to allow you to book at a specially quoted rate - if this rate differs from our standard published rates. Once this is set up we will provide you with instructions for easy booking online by credit card. PLEASE NOTE - if you book online without prior contact the discount will not be applied and we will not be able to refund you the difference after your booking has been made.

ONCE YOU HAVE MADE YOUR BOOKING

You will automatically receive a series of emails via the Allura direct-vacations engine giving you instructions about what you need to do next, along with receipts, directions and check-in information. It is important that when making your booking you use a reliable contact email address at which you can be contacted up to the date of your arrival.

ARRIVING FOR YOUR VACATION

You will be provided with clear instructions and directions for your arrival by email. Once you arrive you will have access to a 24hr emergency helpline for the duration of your stay. The Penthouse has a secure keypad entry system (you will be provided with a code), therefore there are no keys and it is not necessary for you to meet up with anyone on arrival which leaves you free to arrive at your leisure without time commitments.

Guest Feedback

Rachael,
We had a great holiday at Big White most especially because the penthouse was so nicely appointed with everything we needed. We had about a foot of snow while we were there and only 2 days of "The Big White - out" so the skiing was great. We hope to pay another visit next year so don't be surprised if you hear from us again.

S&J.
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